Supports and Resources Available
Supports and Resources Available
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Updated: 7 March 2022
For people who have tested positive for Covid and need food and medicines.
To access a food parcel phone 0800512337 or Waipairera is also able to assist with food parcels for families who are in isolation with Covid; their number is (09) 8366683.
Zoom Pharmacy: FreePhone 0508966622 https://zoompharmacy.co.nz/auckland-covid-patients-free-medicines-delivered/
COVID-19 info & advice translated into different languages
COVID-19 Welfare Contact Cards in English and 9 Pacific languages contains
contact info for health, housing, accommodation, food, financial support.
Information for whānau, hapū, and iwi Māori
Information for Pacific Peoples
Information for disabled people
Pasifika Futures
If you need a Whānau Ora Family Support Package, please call this
number 0800 890 110, or click on the following link to connect with
one of our partners – CLICK HERE
Golden Rules for Level 4- videos in several languages
Punjabi Arabic Cantonese Mandarin Spanish Hindi
Foodbank Support Auckland
Access to food or essential items.pdf
Agencies which offer assistance
Support services that remain open:
Women’s Refuge 0800REFUGE or 0800 733 843
Shine 0508 744 633
Alcohol and Drug Helpline 0800 787 797
Oranga Tamariki call centre 0508FAMILY
CADS 0800 367 222
Narcotics Anonymous 0800 628 632
Alcoholics Anonymous 0800 229 6757
Lifeline 0800 543 354 or free text 4357
Youthline 0800 376 633 or free text 234
Samaritans 0800 726 666
Outline (LGBT) 0800 688 5463
Depression Helpline 0800 111 757
Suicide Prevention Helpline 0508 828 865
The Fono West (Social Services) 09 837 1780
Counselling Free Call or Text 1737
Healthline for COVID-19 health advice: 0800 358 5453
For people with disabilities or autism and their support people-The Explore 0800 000421 phone service available to provide advice or support. This includes advice or support around challenging behaviours. To access this service, you don’t need a referral and it doesn’t matter whether you’re new to Explore, currently on their waitlist or you’ve worked with them previously. The service is available Monday to Friday 9.00am–5.00pm. When you phone the 0800 number you will be connected with an administrator who will then book you an appointment with one of the specialists.
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